Australia-wide mail-in service

Request an Assessment

Send the vehicle and module details first. We will confirm whether a mail-in service is suitable and exactly what needs to be sent.

Australia-widePost eligible components from anywhere in Australia.
Send only what is requiredWe confirm the module or key set before shipping.
Ownership verifiedSecurity-related work requires appropriate identification.
Quote before workScope, price and expected turnaround are confirmed first.
Quote checklist

Send enough information for us to identify the system

These are the details normally needed before we can confirm whether a mail-in service is suitable.

VehicleMake, model, year, VIN and registration where appropriate.
Key situationWorking key, spare required, all keys lost, or key not detected.
ModuleClear photos of label, casing and connectors. Do not open the module just for a quote.
HistoryFault symptoms, replacement parts fitted, previous programming or repair attempts.
Contact details not configured yet. Add the final phone number and email once in config/site.php and they will appear across the site automatically.
Before shipping

Do not post a module until we confirm the job

Different vehicles can use similar-looking modules with different security platforms. Identification first avoids unnecessary shipping, delays and incorrect parts.

Send these details first

  • Vehicle make, model and year
  • VIN where available
  • Current key situation, spare or all keys lost
  • Clear photos of the module labels and connectors
  • Clear photos of any existing key or remote
  • Fault symptoms and any work already attempted

We will confirm

  • Whether a mail-in service is suitable
  • Exactly which component or component set is required
  • Whether keys need to be included
  • Pricing before approved work begins
  • Estimated workshop turnaround
  • Return-shipping instructions
Security and ownership

Legitimate vehicle work only

Vehicle security work is completed for verified owners, authorised repairers and legitimate automotive businesses. Identification, ownership or customer authority may be required before work is accepted.